How To Mind Read Your Customers: Using
Insights from Psychology to Increase Sales and Build a Better
Business
By David P. Snyder
AMACOM, 2001
"What sales person doesn't wish he could somehow
read his customers' minds, and hear their inner thoughts?
Now it's possible as this book gives the tools to do it.
Using behavioral psychology, the author gives step-by-step
explanations of how to sell to an form better relationships
with different personality types. Each section includes
exercises to help the reader identify characteristics, needs,
stressors, and strategies."
--Sales and Marketing Management Magazine
the S&MM five Best Business Books
May, 2001 page 16
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